LPI Service Capabilities

  • For every phase of the network life cycle(planning, designing, implementing, training, maintaining and optimizing) our activities will reduce the costs, speed up the process and increase the quality of work and customer satisfaction
  • Our Network Implementation team, with proven, experience will ensure that the network equipment is delivered and installed on time
  • We will support SpbGuru.Ru for operational readiness and maximize the efficiency working closely with all customer teams and departments
  • We will support the customers to meet their business objectives and maximize the value of their service infrastructure
  • We will work closely with all customer departments to ensure the network operates with maximum efficiency and readiness
  • We will support for Time to deploy improvement and Reliable Service availability
  • Our local team will support Technical Assistance Centre (TAC) and act as an interface to ease the problem solving procedures and reduce the linguistic and cultural issues
  • Our local team acts as an interface by supplementing the efforts of customer operations personnel and TAC engineers ensuring timely case updates, issue resolution and escalation support
  • We will perform regular customer meeting to provide service plan tailored to customer expectation and mitigating the risks
  • We also will:
    • Increase service revenue and economically useful results
    • Increase network efficiency presenting high service performance